BASU, RON; WRIGHT, J. NEVAN.
Title Total Operations Solutions
Book Condition Used - Very Good
Publisher Routledge 2005-01-01 00:00:00.000
0750664657 / 9780750664653
Seller ID Z1-K-014-01146
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Total Operations Solutions builds on concepts that were introduced in "Total Manufacturing Solutions," Basu and Wright (1997). It demonstrates how this holistic approach of operational excellence driven by a self-assessment methodology can be applied equally to manufacturing, service or public sectors.The text covers an implementation programme to demonstrate how to put the methodology into practice. a differentiating feature ofthe approach will be a critical uopdate, impact analysis and comparison with new developments such as e-Business, outsourcing, Six Sigma, EFQM and ISO 9000:2000. It is a step-by-step guide for the application of the appropriate tools to the improvement process.Total Operations Solutions could be used as an essential handbook for all employees in a Six Sigma programme and provide a better understanding of basic tools and techniques to help them to support a quality improvement initiative and sustain a srong competitive position.